Maintenance & Support

Kubi Software recognizes that the success of your Kubi implementation requires that you have access to accurate and timely technical support and information. For customers who chose to purchase maintenance and support, our team of dedicated support professionals can help resolve your issues by leveraging their knowledge, expertise and close relationship with Kubi Software's product development team.

All customers will have access to our interactive online training and the Kubi Info Center for up-to-date technical information.

For those customers purchasing Maintenance & Supprt we offer the following services to meet your organization's needs:

  • Access to world-class Technical Support Team for timely issue resolution via our 24x7 Web-based Problem Reporting System.
  • Access to added services within the customer-only section of our corporate website.
  • Access to all new product releases and updates of Kubi Client.

 

Problem Report Form

The problem report form allows Maintenance & Support customers access to our world-class technical support team via our web-based Problem Reporting System. Please use your Email address as your key when signing in to the Problem Report System.

For more information about obtaining maintenance and support, please email, or contact your Kubi Software sales representative.